Legal information
Who runs Trakis and how to reach a person. The terms and the privacy page say the rest.
Last changed 2 October 2026.
Operator
- Operator: Trakis
- Email: hello@trakis.io — a person reads it
- Service: Trakis, an audit of websites for search engines and for whether AI assistants can read and cite them, at trakis.io
What the service is
Trakis reads a site the way a search engine’s crawler does and reports what holds it back, counting each problem once with the pages it covers. It is in beta and has no paid plan. It does not promise a position in Google or in any AI assistant, and a finding is advice about a site, not a guarantee about what a search engine will do.
Hosting and processors
- The application runs on Cloudflare.
- The database is hosted by Neon in Frankfurt, Germany.
- Emails go out through Resend.
What each of them holds, and for how long, is on the privacy page.
If something goes wrong
Write to hello@trakis.io first; we would rather settle a problem directly. The European Commission’s Online Dispute Resolution platform closed on 20 July 2025, so there is no link to it here. If we cannot settle an issue with you, consumers in the EU can turn to an alternative dispute resolution body or to the consumer protection authority of their country — in Romania, ANPC. About personal data, the authority is ANSPDCP.
The other documents
- Terms of service — what you agree to, and what we promise back.
- Privacy policy — what we keep, where, and for how long.
- Delete your account — how, and what goes with it.
- TrakisBot — what our crawler fetches and how to block it.